Privacy Policy
Last updated: October 2025
Introduction
Welcome to Brick & Basil Pizzeria (“we”, “us”, or “our”). We operate the website at archwaycollective.xyz and provide delicious pizzas and related services for dine-in, takeout, and delivery. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our site or interact with our services. By using our services, you consent to the data practices described in this policy.
Information we collect
We collect information to provide better service to you. This includes:
- Personal data you provide to us directly, such as your name, phone number +44 116 253 1234, and delivery details when you place an order or contact us. Note: We do not collect or process email addresses unless you choose to share them with us through specific forms.
- Usage data, such as pages visited, time spent on the site, order history, and device information (IP address, browser type, and operating system).
- Location data, with your consent, to facilitate delivery and tailor you offers.
- Payment information processed through secure providers; we may receive transaction details for order fulfillment, refunds, and customer support, but do not store full payment card data on our servers.
How we use your information
We use your information to provide and improve our services, including:
- Processing orders and delivering meals from our pizzeria to your door or pickup location.
- Communicating about orders, promotions, loyalty programs, and changes to our services.
- Personalizing your experience by suggesting pizzas, sides, and drinks such as juices or lemonades, in accordance with your preferences and past orders.
- Analytics to understand site performance, user engagement, and to prevent fraud or abuse.
Sharing and disclosure
We may share your information with third parties only as necessary to provide our services, including:
- Delivery partners and payment processors to complete your order and collect payments.
- Service providers who assist with website operations, analytics, and customer support, bound by confidentiality obligations.
- In response to legal requests or to protect our rights, property, or safety, or the safety of our customers.
We will not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. While no system is fully secure, we regularly review our security practices and restrict access to personal data to employees and contractors who need it to perform their duties.
Data retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account or request deletion where applicable, we will remove or anonymize your data in accordance with applicable laws.
Your rights
You have certain rights with respect to your personal data, including:
- Access to the data we hold about you and a copy of that data.
- Rectification of inaccurate or incomplete information.
- Deletion of data when it is no longer needed for the purposes for which it was collected, subject to legal obligations.
- Restriction or objection to processing, and data portability where applicable.
To exercise these rights, please contact us at +44 116 253 1234 or via the contact options provided on archwaycollective.xyz. We will respond in accordance with applicable law and notify you of any actions taken.
Cookies and tracking
We use cookies and similar technologies to improve your experience, analyze site usage, and customize content and advertisements. You can manage cookies through your browser settings, or opt out of certain tracking by following the instructions on our site. Some features may not function properly if cookies are disabled.
International transfers
Your information may be transferred to and processed in a country other than your own, including United Kingdom and Leicester, where data protection laws may differ. We apply measures to protect your data in accordance with this policy and applicable law when cross-border transfers occur.
Children
Our services are not intended for children under the age of 16. If we learn that we have collected personal data from a child without appropriate parental consent, we will take steps to delete that data promptly.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this policy and provide notice as required by law. We encourage you to review the policy periodically for any updates.
Contact information
If you have questions about this policy or your data, you may contact us at the following address:
Brick & Basil Pizzeria
22 King Street, Leicester, LE1 6RX, United Kingdom
Phone: +44 116 253 1234
Website: archwaycollective.xyz